Professional Property Maintenance for Victoria's Strata & Commercial Buildings
Transparent reporting. Guaranteed response times. Full compliance documentation.
Our Services
Comprehensive maintenance solutions for strata corporations and commercial property owners.
Common Area Maintenance
Lobbies, hallways, stairwells, parking structures
Exterior Building Care
Pressure washing, gutter cleaning, window washing
Landscaping & Grounds
Lawn care, irrigation, seasonal planting
Emergency Repairs
24/7 response for urgent building issues
Preventive Maintenance
Scheduled inspections and upkeep programs
Move-In/Move-Out Services
Cleaning, repairs, suite turnovers
Office Building Maintenance
Complete care for professional spaces
Retail Property Services
Storefronts, malls, shopping centers
Industrial Facilities
Warehouses, light industrial, flex spaces
Tenant Improvements
Renovations, upgrades, build-outs
HVAC & Mechanical
Coordination and minor repairs
Janitorial Coordination
Cleaning contracts and oversight
Why Property Managers Choose Us
Transparent Reporting
Detailed photo documentation and reports ready for council meetings and AGMs.
Guaranteed Response
Defined SLAs with priority response times. No more waiting and wondering.
Compliance Ready
Full documentation for insurance, audits, and regulatory requirements.
Single Point of Contact
One dedicated account manager who knows your property inside and out.
Service Packages
Predictable pricing. No surprise invoices. Choose the level of service that fits your building.
Essential
- ✓ Monthly common area inspection
- ✓ Quarterly preventive maintenance
- ✓ Email support (24hr response)
- ✓ Basic documentation
- ✓ Up to 20 units
Professional
- ✓ Bi-weekly inspections
- ✓ Monthly preventive maintenance
- ✓ Priority phone support
- ✓ Detailed photo reports
- ✓ Council meeting attendance
- ✓ Up to 50 units
Enterprise
- ✓ Weekly inspections
- ✓ Dedicated account manager
- ✓ 24/7 emergency line
- ✓ Custom reporting portal
- ✓ Full compliance documentation
- ✓ Unlimited units
How We Work Together
A clear process from first contact to ongoing partnership.
Initial Assessment
We tour your property, review maintenance history, and identify immediate needs.
Custom Proposal
Receive a detailed scope of work, pricing, and service schedule tailored to your building.
Council Presentation
We present to your strata council with professional documentation for approval.
Seamless Onboarding
Smooth transition with clear communication and immediate service activation.
What Our Clients Say
"HandyPeople transformed our common areas. The council finally stopped fielding complaints."
"Their documentation saved us during our insurance audit. Everything was organized and accessible."
"Response time is exceptional. When our parkade flooded at 2am, they had crews there within the hour."
"Professional, reliable, and their reports make our AGMs so much smoother."
Frequently Asked Questions
What areas do you service?
We serve all of Greater Victoria including Victoria, Saanich, Oak Bay, Esquimalt, Langford, Colwood, and Sidney. Contact us for locations outside these areas.
Do you provide compliance documentation?
Yes, all our service packages include documentation suitable for strata councils, property managers, and insurance requirements. Our Professional and Enterprise plans include detailed photo reports.
How quickly can you respond to emergencies?
Professional plan clients receive priority response within 4 hours. Enterprise clients have access to our 24/7 emergency line with guaranteed 1-hour response for critical issues.
Can you attend strata council meetings?
Yes, we can present proposals, provide progress updates, and answer questions at your council meetings. This is included in Professional and Enterprise plans.
What insurance do you carry?
We maintain $5 million liability insurance and full WorkSafeBC coverage. Certificates are provided upon request.
How do you handle after-hours emergencies?
Essential plan clients can leave urgent messages. Professional clients receive priority callback. Enterprise clients have direct 24/7 access to our on-call team.
Do you offer one-time services?
Yes, while our packages offer the best value, we also provide one-time services for specific projects. Contact us for a custom quote.
What makes you different from other maintenance companies?
We specialize in strata and commercial properties, meaning we understand council dynamics, compliance requirements, and multi-stakeholder communication. Our reporting is designed for AGMs and audits.
Ready to Simplify Your Property Maintenance?
Get a customized proposal for your building. No obligation, no pressure.